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Accept an invitation

Everyone

Open your invitation, accept it, and sign in with the link Anchor emails you.

Before you start

Anyone who has been invited to a facility can do this. Invitations come from firm staff or from a facility admin.

You need the invitation email and access to the inbox it arrived in. Anchor sends everything that follows to that same address.

The button in the invitation works for 7 days and only once. After that you need a new invitation.

Steps

1. Open the invitation email. Its subject names the person who invited you and the company, and the email is headed "Join" followed by the company name.

2. Press "Accept invitation" in the email. A page opens naming who invited you, the facility your access is for and your role.

3. Press "Accept and continue". The page changes to read "Check your email".

4. Go back to your inbox. A second email arrives with a sign-in link.

5. Press the link in that second email. A page opens headed "Confirm your sign-in".

6. Press "Sign in". Your account is created and you land on your facility's Overview.

How to know it worked

Your facility's Overview is open, with the facility's name as its heading and "Overview" and "Confined Spaces" in the menu.

Your name on the account is the one the invitation was sent with. You can change it in Account Settings.

Your account has no password yet. To sign in next time, press "Sign in with an email link instead" on the sign-in page and Anchor emails you a link. To use a password instead, open Account Settings and use "Set password", or press "Set or reset your password" on the sign-in page.

If something goes wrong

If the page reads "This invitation link is not valid", the invitation has already been used, has expired or was withdrawn. The page does not say which. Ask the person who invited you to send a new invitation.

If you pressed "Accept and continue" but the sign-in email expired before you opened it, the invitation button is already used up. Go to the sign-in page, press "Sign in with an email link instead" and enter the address the invitation was sent to. Anchor sends a fresh link while the invitation is still open. If none arrives, ask for a new invitation.